Software Updates

If you are experiencing trouble with your software, you may also want to check the Software Troubleshooting Guide for helpful information.

Newer browsers give you an option you to
"Open" or "Run" the file when you click to download.
This is the recommended option. 

Some older browsers (such as Netscape) do not support this option.  If your browser does not support this option, you will first need to download the file to your hard drive.  In that case, it is very important that you are aware of where you are saving the file when you download.  When the download is complete you will need to double-click the newly downloaded file to apply the patch.

If you  are not sure which version you currently have, check the "Help > About" dialog before proceeding.  If the version shown here is different, then you should download the update for the latest version.